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HealthcareFeatured Case Study
MedFlow — Intelligent Patient Journey Automation
Key Results
65% reduction in no-show rate
$890K recovered annual revenue
4.8/5 patient satisfaction
Staff saved 5.5 hours/day
The Challenge
Meridian Health Group operated 12 clinics with disconnected systems. No-show rates hit 28%, staff spent 6 hours daily on manual appointment reminders, and patient satisfaction scores were declining.
Our Solution
Built MedFlow — a comprehensive patient experience platform with AI triage chatbot, smart scheduling that reduces gaps by predicting no-shows, automated multi-channel reminders, and full Epic EHR integration.
Technologies Used
ReactNode.jsPostgreSQLOpenAITwilioEpic FHIR API